Refund policy
Last Updated: [02.24]
Thank you for choosing Riza Produce LTD. We take pride in offering high-quality products and strive to ensure your satisfaction with every purchase.
Returns
Unwanted Items:
If you change your mind about a purchase, you may return the item within 7 days of receiving it. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us at info@riza.co within 7 days of receiving the product. We will provide instructions on returning the item and either offer a replacement or a refund.
Refunds
We will notify you once we’ve received your return and you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cancellations
If you wish to cancel your order, please contact us at info@riza.co as soon as possible. Cancellations are subject to our discretion and may not be possible if the order has already been dispatched.
Contact Information
If you have any questions about our Returns and Refund Policy, please contact us at:
or
Riza Produce LTD:
10 College Road Harrow Middlesex HA1 1BE
Changes to This Policy
We reserve the right to update or change our Returns and Refund Policy at any time. Changes will be effective immediately upon posting to our website.
By making a purchase with [Your Food Business Name], you agree to and accept the terms of this Returns and Refund Policy.